Here Are The Most Common And Frequently Asked Questions
If your question is not listed, please contact us!
What’s the difference between a Sweepstakes and a Giveaway?
Nothing! The terms Sweepstakes and Giveaways can be used interchangeably and mean the same thing.
How do I enter my sweepstake or giveaway?
To enter your sweepstakes, click on the “Click Here To Enter Your Sweepstakes” button at the bottom of this page.
What are the requirements to submit a giveaway?
To submit a giveaway, your giveaway must be hosted on your property and have an end date. There are pieces of information we require to successfully promote your giveaway. These required fields can be found on the submit form.
Do we enter the sweepstakes we host on Sweepstakes Mama?
Absolutely not! While we are sweepstakes fanatics, we NEVER enter any of the sweepstakes on this site. We spend all of our time and energy promoting your giveaway to ensure it is successful.
Something is broken on Sweepstakes Mama. What should I do?
If anything is not working such as images, links, descriptions, etc. please contact us right away! We do our best to maintain a flawless site but we don’t always catch everything. Please let us know about it in the contact us link in the footer of this page.
Should I enter my sweepstakes at the beginning or the end of my promotion?
The earlier the better! The sooner we can start promoting your sweepstakes, the better your giveaway will perform. Once people start sharing your giveaway with others, it can quickly go viral. Get the ball rolling as soon as possible!
Once your giveaway is live on Sweepstakes Mama, it will remain on the site with its own unique URL. Depending on which package you purchased, your giveaway may be listed in the Featured Sweepstakes list or the regular giveaway module – or both!
Results of each promotion will vary. We have a large email list (over 30,000!) as well as a significant social media presence. The reach we provide depends on the package you purchase. In addition, the prize you are offering has a significant impact on the number of entries. Not everyone wants to win gift cards just like not everyone wants to win video games. We do our best to get you the most exposure by having a diverse audience who likes a little bit of everything!
Shortlinks are not accepted for giveaway links. We require the main link to your sweepstakes in order for us to publish your promotion.
Due to the number of sweepstakes we process, we only accept live promotions. Sign up early in your sweepstakes and we will publish your listing right away!
We do our best to get your listing up within 24 hours, but we usually publish much sooner than that. It’s not uncommon for us to get your listing up and running within an hour or two of submission!
Customer satisfaction is our #1 priority. With that being said, if we published your order with the information you provided us, we do not offer refunds. However, we do understand there are occasional technical issues and situations that may require an adjustment in your listing, and we will do what we can to work with you and meet your requirements.
**If we are unable to meet the requirements of your promotion, we will not publish your sweepstakes and you WILL receive a refund.
The majority of our customers prefer Paypal for their orders but we understand some people prefer Stripe, send us an email at email@example.com and we will send you a link to our Stripe payment form.
As soon as your sweepstakes is live on our site, you will receive an email with the URL.
We will check your submitted information for grammatical errors to ensure your giveaway remains appealing to all audiences. It’s common for us to fix spelling mistakes or change word orders to remain a high-quality sweepstakes site. We reserve the right and may edit your order at our discretion but your overall post content will remain the same.
We do not accept sweepstakes listings with affiliate links. All promotions must be done with the owners consent and hosted on the sweepstakes providers website.
To keep Sweepstakes Mama family-friendly, we reserve the right to refuse certain giveaways. NSFW content or other content we deem inappropriate may be refused.
Because we strive for a 24 hour or less publish time, you should submit your sweepstakes at least five days prior to the end of your giveaway.
Additional questions? Send us a message!